Shipping
How long will my order take?
Orders are processed within 1–3 business days. Most orders arrive in 8–14 business days; some items in 4–7. See our Shipping Info page for details.
How much is shipping?
Standard shipping is free on US orders of $50 or more. Orders under $50 ship for a flat $4.99.
Do you ship internationally?
Not yet. We currently ship within the contiguous United States only.
Holiday orders
Will my order arrive before Christmas?
For the best chance of delivery before December 25, please order by December 1. Orders after that date ship as fast as possible but may arrive after Christmas.
Can I send a gift directly to someone?
Yes. Just enter the recipient's address at checkout. Our packing slips don't show prices.
Orders & tracking
How do I track my order?
You'll receive an email with a tracking link as soon as your order ships. You can also sign in to your account to see your order status.
Can I change or cancel my order?
Email us at karder123@gmail.com as soon as possible. If your order hasn't shipped yet, we'll do our best to update or cancel it.
Returns
What is your return policy?
You can return unused items in their original packaging within 30 days of delivery. Return shipping is paid by the customer unless the item arrived defective or damaged. See our Refund Policy.
My item arrived damaged or isn't working. What do I do?
We're sorry! Email us within 14 days of delivery with your order number and a photo or short video, and we'll send a replacement or refund at no cost to you.
Products
Are your lamps and lights USB powered?
Many are. Each product page lists its power source, plug type and what's included in the box.
Still have a question?
Write to us at karder123@gmail.com. We usually reply within 1–2 business days.