Processing
Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You'll receive a confirmation email when your order is placed and another with tracking details once it ships.
Shipping rates (United States)
- Free standard shipping on orders of $50 or more.
- $4.99 flat-rate standard shipping on orders under $50.
Delivery times
Most orders arrive in 8–14 business days; some items in 4–7. Some items in an order may ship separately and arrive on different days; you'll get tracking for each package.
We currently ship to addresses in the contiguous United States. We are unable to ship to PO boxes or APO/FPO addresses at this time.
Holiday shipping
For the best chance of delivery before Christmas, please place your order by December 1. Orders placed after that date are shipped as quickly as possible but may arrive after December 25. We'll update this page with exact cutoff dates as the season approaches.
Tracking your order
Use the tracking link in your shipping confirmation email, or sign in to your account to view your order status. If your tracking hasn't updated in 5 business days, email us at karder123@gmail.com and we'll look into it.
Lost or damaged packages
If your order arrives damaged or doesn't arrive at all, contact us within 14 days of the expected delivery date with your order number (and photos for damaged items). We'll send a replacement or a refund.